Terms of Use
Last Updated: April 20, 2026
These Terms of Use ("Terms") govern your access to and use of the public website, documentation, and other online materials made available by Build IO Inc., doing business as Build.io ("Company," "we," "us," or "our") in connection with our platform-as-a-service, hosted infrastructure, deployment, compute, networking, managed services, and related offerings (collectively, the "Website").
These Terms apply only to the Website and other publicly available online resources. They do not govern access to or use of any paid, trial, beta, preview, pilot, or production platform services that we may offer to customers, which may instead be subject to separate customer agreements, order forms, service terms, acceptable use policies, service level commitments, data processing terms, or other contractual terms.
By accessing or using the Website, you agree to these Terms. If you do not agree to these Terms, do not use the Website.
1. Eligibility
You may use the Website only in compliance with applicable law. If you use the Website on behalf of a company or other entity, you represent and warrant that you have authority to bind that entity to these Terms.
2. Changes to the Website or These Terms
We may update these Terms from time to time by posting the revised version on the Website and updating the "Last Updated" date above. Your continued use of the Website after any such update becomes effective constitutes your acceptance of the revised Terms.
We may also modify, suspend, or discontinue any part of the Website, including any content, features, documentation, or materials, at any time and without liability.
3. Privacy
Please review our Privacy Policy for information about how we collect, use, and disclose information in connection with the Website. Our Privacy Policy is incorporated into these Terms by reference.
4. Permitted Use
Subject to these Terms, you may use the Website for legitimate business and informational purposes, including to:
- learn about our company, platform, services, pricing, documentation, product updates, and related materials;
- contact us regarding demos, pilots, partnerships, employment opportunities, or general inquiries;
- subscribe to newsletters, updates, or other communications we make available; and
- otherwise interact with the Website in a manner consistent with its intended purpose and applicable law.
5. Prohibited Conduct
You may not, and may not permit any third party to:
- use the Website for any unlawful, fraudulent, deceptive, or abusive purpose;
- interfere with the operation or security of the Website or any networks, systems, or infrastructure supporting it;
- attempt to gain unauthorized access to the Website or any related accounts, environments, systems, or data;
- scrape, crawl, index, harvest, or systematically extract content or data from the Website by automated means, except as authorized by us or permitted by applicable law;
- upload, transmit, or introduce malware, malicious code, worms, viruses, or other harmful materials;
- misrepresent your identity, affiliation, or interest in contacting us;
- use the Website to infringe, misappropriate, or violate our intellectual property rights or the rights of any third party;
- copy, reproduce, republish, mirror, frame, or otherwise exploit Website content except as expressly permitted by us or by law;
- use the Website, documentation, or other materials to benchmark, replicate, or help develop a competing service in a manner that violates applicable law or infringes our rights; or
- attempt to reverse engineer, decompile, or otherwise derive source code or non-public aspects of any software, tools, or technical materials made available through the Website, except to the extent such restriction is prohibited by law.
6. User Submissions
If you submit feedback, ideas, inquiries, requests, application materials, technical questions, or other communications or materials through the Website ("Submissions"), you grant us a non-exclusive, worldwide, royalty-free license to use, host, store, reproduce, modify, and otherwise process those Submissions as reasonably necessary to respond to you, operate the Website and our business, evaluate business, hiring, partnership, or product opportunities, improve and support our products and services, and enforce our rights.
You represent and warrant that (a) you have all rights necessary to provide the Submissions, (b) your Submissions do not violate applicable law or infringe, misappropriate, or otherwise violate any third-party rights, and (c) your Submissions do not include harmful, unlawful, or malicious content.
Please do not submit confidential or sensitive information through the Website unless we have expressly requested it and appropriate protections are in place.
7. Intellectual Property
The Website and all content and materials made available through it, including text, graphics, logos, trademarks, service marks, trade names, software, user interfaces, designs, documentation, and other materials, are owned by or licensed to Company and are protected by intellectual property and other applicable laws.
Except for the limited right to access and use the Website in accordance with these Terms, no right, title, or interest in or to the Website or any content is granted to you.
8. Open Source and Third-Party Resources
The Website may reference, link to, or make available information regarding third-party services, repositories, hosting providers, integrations, documentation tools, event platforms, job boards, social media channels, or open-source software. We do not control and are not responsible for any third-party resources, and your use of them is subject to their own terms and policies.
References to open-source software or third-party tools do not modify or replace the applicable license terms governing those materials.
9. Beta, Preview, and Forward-Looking Information
From time to time, the Website may describe products, features, capabilities, roadmap items, beta programs, preview offerings, or other services that are not yet generally available. Such information is provided for general informational purposes only and does not constitute a commitment to make any feature or service available on any particular timeline or at all.
10. Export Controls and Sanctions Compliance
The Website and any related information, documentation, or materials may be subject to United States export control and economic sanctions laws and regulations. You may not access or use the Website in violation of applicable export control, trade embargo, or sanctions laws.
Without limiting the foregoing, you represent and warrant that you are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive U.S. embargoes or sanctions, and that you are not identified on any U.S. government restricted-party list that would prohibit your access to or use of the Website.
11. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR ALWAYS AVAILABLE, OR THAT ANY CONTENT, DOCUMENTATION, TECHNICAL MATERIAL, OR OTHER INFORMATION PROVIDED THROUGH THE WEBSITE WILL BE CURRENT, COMPLETE, OR ACCURATE.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, GOODWILL, USE, OR DATA, ARISING OUT OF OR RELATED TO THE WEBSITE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).
13. Indemnification
To the maximum extent permitted by law, you will indemnify, defend, and hold harmless Company and its affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your use or misuse of the Website, your Submissions, your violation of these Terms, or your violation of applicable law or the rights of any third party.
14. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles.
15. Miscellaneous
These Terms constitute the entire agreement between you and Company regarding the Website and supersede all prior or contemporaneous understandings relating to the Website.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
16. Contact Information
If you have any questions or comments regarding our terms of use, please contact us at legal@build.io.